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Black laptop cases, albeit popular, are just not Emily and Helena McHugh's style. Instead of conforming to the rest of the tech–savvy world by sticking with basic black, this pair of sisters decided in 1999 that the time had come for a more stylish laptop bag–so they designed on themselves.
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How often have you heard or even said, "What ever happened to good customer service." It's a growing problem amongst many businesses, keeping many from reaching their full potential. The key to making a customer service plan work in achieving buy-in from all employees, from top-level managers to support staff.
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Anyone who watched Sandra Bullock squirm under the pressure of identity theft in the 1995 movie The Net, knows just how serious it can be to have your identity stolen or "wiped out" by crooks. And while movies may not always mimic real life, Brent Britton says that during his tenure as an Internet lawyer he's seen a significant increase in the number of identity theft and fraud cases taking place online.
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